Support
Get product and API help from the Adaption team and community on Discord.
Join the Adaption Discord
Section titled “Join the Adaption Discord”For product questions, API help, troubleshooting, and guidance from the Adaption team and community, join our Discord:
When asking for technical help, include a concise problem statement, relevant dataset and run IDs, timestamps, and any error messages or HTTP status codes.
Contact the team privately
Section titled “Contact the team privately”For account-specific questions, billing, or support requests containing sensitive information, email the Adaption team:
Include your account or organization name and the relevant technical context so we can resolve the request faster.
Platform updates and general inquiries
Section titled “Platform updates and general inquiries”To hear about releases, features, and announcements—or to reach us for non-urgent, general topics—use the contact form on adaptionlabs.ai:
That page is the right place to subscribe or send messages that are not day-to-day technical support.